Trust Rocket as your telephone answering partner

Tomorrow's communication solutions ... for today's business success

We're relocating and want a brand new business phone system installed.
We're opening a branch in Dubai and want to integrate our telephone system.
How can I measure the performance of my sales team more accurately?
We need a UK telephone answering service that can provide fulfilment services as well.
We want to save money with low-cost line rental.

If you're looking for a communication solution that matches your specific business needs, then look no further than Rocket - the award-winning business communication specialists.

Rocket provides a full range of outsourced telephony services and scalable modern phone systems that are affordable, even for the smallest business.

Here at Rocket we know that no two companies have the same communication needs. We also know that there's no such thing as a one-size-fits-all solution. By taking the time to get to know your business requirements and processes, we are able to design, build and implement a modern, scalable communication solution that's uniquely tailored for the specific challenges faced by your business.

Make Rocket your one-stop for:

office phone systems,
call centre software,
carrier pre select (low cost outbound calls),
call handling services,
and more.

UK Call Centres

RocketUK is a long established UK Call Centre. It's use of the very latest and advanced technology makes it possible to handle both inbound and outbound calls for thousands of customers efficiently.

Hiring Rocket saves you time and money. You won't be saddled with the usual outlay costs such as purchasing telephone equipment; ordering additional phones lines; finding additional office space and taking on new staff.

Experts in the Fields

Rocket has a range of technical expertise in telecoms and software. Many companies including other call centres use Rocket to install and setup their telephone systems. Engineers at Rocket are experts in telecoms, networking, hardware and software engineering.

Call Centre Software

The call centre software is developed by Rocket's in house development and research team. The software is fully customisable and configurable for each individual customer. Rocket's call centre software such as Ansaplus and Dynamic Plus is very easy to learn and train new staff. Call details are automatically sent to the customer by the message delivery system via email, fax, SMS or the web. Summaries can also be sent at predefined periods. Rocket supply and setup software for other call centres.

Give us a call on 0845 372 9000 for a quote for your call centre.

Research and Development

Rocket's advanced research and development department is constantly striving to stay ahead of the game by developing and updating their call centre solutions.
The call centre software developers work closely with the call centre agents. They gather as much feed back as possible to make sure the software remains as reliable, flexible and as easy to use as possible.

Telephone Answering Services

The tele-secretaries at Rocket's UK call centres are trained to take calls in a very professional manner. This is achieved by the supervisors closely monitoring calls and Rocket's unique in house incentive scheme.

Call centre operators are rewarded for volume, telephone manner, accuracy and reliability in handling calls.
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Using Rocket

All companies can benefit by using Rocket. Even if your business doesn't need a call centre. Rocket can be used as a backup phone system in the event of fire or flood, simply by rerouting your calls.

There are so many telecoms services available from The Rocket Group, why not give us a call to see what Rocket can do for your business.