Rocket's telephone answering services
Messages from as little as 20p each.
Call 0845 372 9000 for details
More and more companies now choose to outsource their telephone answering and over 1000 have already turned to the services of Rocket and their team of highly skilled operators to handle their telephone answering requirements.
Why outsource your telephone answering to Rocket?
Recruiting new staff can be not only costly but also very time consuming and your reception team, being the first point of contact within your organisation, is sometimes the hardest position to fill.
By outsourcing your telephone answering, you can reduce the headache of numerous staffing issues such as planning for sickness, peak times of call volume and holidays- not to mention the associate costs. Using Rocket allows you to control costs as you effectively only pay for the time spent on the phone. What is more our low staff turnover ensures service of the highest quality and also brings a wide variety of benefits to your company, probably most and foremost a consistent corporate image. Each call will be handled by a trained Tele-secretary and answered in your company name in a professional greeting, ensuring brand representation of the highest quality to all your customers.
Not just a message service.
Rocket Ansa-Call deliberately avoids the word 'message' in its title. To its clients Rocket Ansa-Call is an integral part of their organisation, keeping the wheels in motion when they are out winning business or taking time out, as well as
handling any overflow call traffic during peak periods. Fully briefed on your products and services Rocket Ansa-Call's articulate and welcoming tele-secretaries (Rocketeers) are trained as well as required to capture and qualify
incoming enquiries, thus building client-customer relations - enhancing confidence in your business and providing a highly efficient (switched on) image.
As fast as a Rocket.
And as the name suggests Rocket Ansa-Call utilises the very latest communications technology to make sure that you can react to every new opportunity faster than the competition. Our fast direct link to the Internet means that we have immediate access to your website or e-commerce pages (we can even design in-house e-commerce solutions for you). Making us one of the most advanced telephone answering services anywhere.
More than a telephone answering service.
If you are serious about improving your business Rocket Ansa-Call are the natural choice for professional telephone answering. As a marketing based company we fully understand the importance of the phone to your individual success. We are
fully committed to a path of constant improvement, in equipment, systems and most importantly personnel.
Customer focused? Yes really.
Rocket Ansa-Call are a truly customer focused live telephone answering service, we treat your customers as if they were our customers, with enthusiasm for your products or services and "uncommon" courtesy.
Our team is highly motivated, well chosen and intelligent enough to articulate your company ethos to your callers. Not only do we we pay our people well, but we provide them with benefits unheard of in this industry - testimony to which is the fact that our staff turnover is virtually zero.
We're open to suggestions ...
We actively encourage our clients to participate in the improvement of our service, not with anonymous questionnaires, but by talking to them on a regular basis. Many of our existing clients have recommended changes that have been instantly put into practice.
