Contact Centre Advisors
Do you have a fantastic telephone manner? Do you take pride in delivering excellent customer service? Do you want to progress your career? If this sounds like you, we’d like to hear from you …
Due to continued growth, we’re looking for professional, enthusiastic Contact Centre Advisors to join our 24-hour call centre based in Fleet.
Reporting directly to the Contact Centre Manager you will respond to a variety of sales calls, enquiries and requests on behalf of over 700 clients. You will become fully conversant with each client’s business, products and services and be able to handle sensitive information such as customer bank details in a confidential manner.
The ability to capture data and transcribe and relay information accurately through our integrated computer/ telephone system is critical. You should therefore be able to demonstrate a good standard of literacy and numeracy. Experience of an inbound/outbound call centre or market research environment is preferable but not essential as full training will be given.
The successful candidate will be self-motivated, enthusiastic and able to work well under pressure. In return we can offer you a competitive salary and a range of exciting performance-related rewards!
Type: Permanent
Location: Fleet, Hampshire
Start: ASAP
Salary/Rate: Up to £18,500, dependent on skills and shift.
Interested? Apply by e-mail to careers@rocketuk.com quoting:
Ref Code: ROCK01