Rocket Customer Case Studies
NEC Harlequins
At the start of a new season, demand for season tickets and advance booking generates a huge number of calls and -during this time- the Rocket Ansa-Call team will typically sell up to 400 tickets in an hour. Without this call overflow our own internal centre would not be able to cope with the ticket demand.
Hearts Football Club
When the tickets for Heart’s European games at Murrayfield went on sale, ROCKET sold 1,000 tickets in an hour, and 32,000 in total. Without ROCKETUK.COM, Hearts’ staff would not have been able to manage such a vast number of calls
Sodexho Pass
The team at ROCKETUK.COM has exceeded all of our expectations, they are reliable, efficient and operate as a seamless extension of our customer care department.
Polaris World
In an industry where every call counts, it is vital that we can provide cover on our phones at all times. ROCKETUK.COM has proved to be a reliable and professional service for us and our clients
Hewden
“ROCKETUK.COM are very easy to work with and Hewden has an excellent relationship with the team. Its Rocket Ansa-Call service adds considerable value to us, providing our customers with 24/7 access to Hewden. It also keeps our costs down through not having to engage shift workers in our own contact centre.”
Optimax
ROCKETUK.COM, the contact centre specialists, today announced the installation of an Avaya IP Office and Compact Contact Centre solution for the UK's number one providers of laser eye treatment, Optimax.
