Virtual Reception Service - Club Class

if you are serious about your client relationships you'll choose club class

Club Class is the virtual reception service for those who enjoy the finer things in life. With a range of features that are guaranteed to enhance your customer's experience and increase your valuable time, why settle for anything less?

• Best of all, it’s far more affordable than it sounds.

  CLUB CLass virtual reception service Pricing
  
  

  Implementation Charge	£NIL
  Monthly Subscription	£69.95
  Fax to Email	Free
  Online Diary	Free
  Locall number	Free
  Call Charges	1.5p per second
  Concierge Service	2.0p per second
  Call Patched to Landline	15p per minute
  Call Patched to Mobile	48p per minute
  Message Delivery SMS	25p
  Message Delivery Fax	25p
  Message Delivery Email	10p

How we achieve quality standards

Customers who take Lines & Calls package receive a 10% discount on monthly subscription. Add 5% if payment not by direct debit. Two months subscription is required in advance to open an account. A security deposit may be required for high usage customers. Minimum contract period 12 months. Patch setup charge 35p.

If after 30 days you decide the service is not for you we will refund your subscription. You just pay for the calls and associate charges. Money back guarantee is available on selected telephone answering services marked with this symbol only.

VIP Service

Elite Telesecretaries
Club Class members are served by elite telesecretaries that have been specially hand selected and trained to handle your virtual reception needs.

In addition they have been removed from the call centre environment, which means your customers get a fast friendly service with none of the call centre hustle and bustle in the background.

What’s more, your customers will always deal with the same team of articulate communicators whenever they call. This means your customers and clients get to know our team, and our team get to know your customers and clients.

VIP Caller Recognition Technology

Club Class virtual reception service members receive access to our dedicated VIP caller recognition technology.

Tell us the people that matter most to your business and our technology will recognise when they call, allowing our elite telesecretaries to answer the call on a first name basis.

Rest assured all callers on the VIP list are fast tracked through the system. This means their call is instantly diverted to a dedicated team who won’t take them through the same set of questions every time they call.

As your personal customer service team, we’ll make it our duty to build a personal first-name relationship with all your VIPs.