Call Centre Applications
Application support is a key attribute of Avaya IPOffice. Applications provide an even wider array of useful functions, helping you fully harness the system’s capabilities for maximum benefit in your small or midsize business. Productivity applications like voicemail and PhoneManager help your employees do more work in less time. The Avaya IP Office eConsole, the PC Busy Lamp Field, and Auto Attendant provide the workflow, collaboration, and self-service tools you need to improve efficiency and knowledge throughout your organization.
From essential voice messaging to advanced productivity applications, Avaya IP Office applications give your employees and your customers a comfortable and effective way to add value to your relationships and your bottom line.
Noetica is a software development company specialising in Customer Interaction Management (CIM) software tools. Their flagship product, Synthesys™ manages the day-to-day running of a contact centre, placing the control of Customer Interaction in the hands of the business managers.
