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Telemarketing - Outbound Telephony

Do you have the time and resource for.........

Keeping in regular contact, exploring new markets and providing that ‘3 ring’ response, does not always sit highly enough on the agenda. The route to growing your business, increasing customer satisfaction or keeping client records up to date is of critical importance to profitability and market perception.

Telemarketing combines the use of telecommunications with a database to promote products and services in a cost-effective manner. It also provides a key source of intelligence gathering for market, prospect and competitive information and enables you to have greater contact with the marketplace.

This is where RocketUK.com can help maximize the £ in your budgets.

How RocketUK.com can help

Hiring RocketUK.com can save you time and money. It enables you to get started quickly without the cost and headaches associated with purchasing telephone equipment, ordering additional phone lines, providing office space and buying furniture. You eliminate the need to hire, train, and manage employees and you gain the flexibility to quickly increase or scale down operations according to your business' needs.

Cost-Efficiency
Telephone and time costs in telemarketing campaigns need to be monitored and controlled to maximize the value of the campaign. At RocketUK.com we use state of the art call management software to meet this demand. With progressive dialing, scripting and real time reporting the most effective campaigns can be tailored to your requirement.

Time Management
Re-engineering has caused increased responsibilities for those who survived downsizing, and they have less time to see field representatives. Using telemarketing for appointment setting and prequalifying prospects will increase your field sales time. Most field representatives do not like prospect or cold calls; they prefer solid leads - RocketUK.com can deliver.

Market Intelligence/Database Tracking
Using a database or contact manager software program in conjunction with your telemarketing effort provides simultaneous intelligence gathering. This is the most important part of the telemarketing program. RocketUK.com can gather vast amounts of market, competitive, and prospect information during a telephone conversation. All of this information is put into the database by RocketUK.com for building a prospect/customer profile for future follow-up calls and marketing strategies.

Outbound Telephony - Lead generation

Ever wonder why 20% of salespeople produce 80% of sales? Take a closer look at this astounding statistic and explore its cause.

The fact is that 80% of salespeople will do almost anything not to prospect. Sales managers may insist that it's done and demand prospect lists, call reports, and sales meeting updates; but the fact is most salespeople will call on existing accounts, do administrative tasks and talk to other salespeople rather than dig up new accounts.

Management has two choices. They can continue with the status quo or recognize human nature and try a different approach.

Motivated
Keep your sales force motivated and productive with a steady stream of qualified leads. Our experience telemarketing high-end, high-value technology products and services will make the difference!

Don't waste marketing money!
Prospects gathered from inquiries at tradeshows, seminar attendees, BRC respondents, inbound calls, and any other marketing promotions are a goldmine for sales opportunities. However, without rapid and professional follow-up, they can quickly become worthless. RocketUK.com can help you make sure that doesn't happen.

Due to the nature of your product or service, the probability of closing your deals shoots up dramatically once you consult with your prospects face-to-face. Whether we're cold calling, following up on inquiries, or calling on existing leads or customers, we will ensure your sales people are meeting only with legitimate, qualified prospects.

Outbound Telephony – Data Cleansing & Verification

Most of your hard earned advertising & marketing money resides in your company database. Royal Mail figures suggest that some 11% of the population move address each year - reason enough to keep on top of your records.

RocketUK.com can assist in providing new data or cleansing your current database and enhancing the viability of your lists with additional information. Our list broking section can provide you with business intelligence information according to your selected criteria on every industry sector in Europe.

  • Eliminate returned and misdirected marketing materials
  • Qualify your prospects list
  • Identify the appropriate contact name
  • Collect the proper address and title
  • Find additional contacts within target companies
  • Identify the decision makers
  • Capture e-mail addresses
  • Deliver 99.9% data entry accuracy

Outbound Telephony - Market Intelligence

The key to success in business today is information. The more information you have about your target market the better able you'll be to meet that markets' needs with your products and services. RocketUK.com provides customised market research to gather and categorise the vital information you need. We will contact your market via phone, ask them your research questions, record their responses, and tabulate and analyse the results. We will then provide you with a report summarising the results, saving you and your staff hours of time!

Following your brief RocketUK.com will be able to provide a much deeper level of information relevant to your business. For example, information such as current equipment, supplier and replacement cycles can be gathered. This information can be made available to your in-house sales team for their future activity or simply passed to RocketUK.com's Appointment setting department.

The power of this approach is that tailored activity can be directed at recipients with a high degree of accuracy.

Outbound Telephony - Seminar & event promotion

Whether you are having a grand opening, announcing a sale, promoting a trade show or some other kind of event a personal invitation by phone can make a big difference.

Seminar/ Event promotion by phone can do the following...

  • With the right script and offer RocketUK.com can motivate people to attend your event who otherwise may not be motivated by other forms of advertising.
  • RocketUK.com can promote only days before the event and be sure your message was delivered to your target market.
  • You know exactly how many prospects received invitations by phone, thus based on the response you can estimate attendance before the event.
  • You can base the level of activity precisely to the response, right up to and during the event.

Outbound Telephony - Appointment setting

You may need to increase the effectiveness of your sales teams or may find that your own skills are in the quite different fields of product development, support and consultation, that you are able to conduct professional face-face presentations but either don't have the time, or resource, to employ a sales team.

RocketUK.com brings a fresh perspective to the world of inside sales or tele-services. RocketUK.com's extensive experience specifically with booking qualified appointments for sales people has revolutionised the way businesses and sales managers' value the phone as a qualified tool to increase sales and motivate employees.

Our business to business sales support strategies have been an eye opener to many companies. RocketUK.com’s goal is to help create viable opportunities for sales people to meet targeted decision makers. Our staff are composed of mature dedicated individuals that can learn and sell the benefits of your product in a professional and eloquent manner. RocketUK.com’s unique Appointment setting methodology was designed specifically to focus on the needs of firms that have a need to increase sales. We are confident that RocketUK.com's appointment setting system is the best investment you will ever make.

Appointment setting:

  • Allows a sales person to better utilise his/her time by increasing the amount of qualified prospects seen~
  • Motivates salespeople by creating confidence in the viability of new opportunities
  • Builds a dependable system for forecasting, projecting, and achieving sales goals

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